904-560-2020support@ivolvemedspa.comGet Directions
EN|ES
IVolve Med SpaIVolve Med Spa
HomeMemberships
Gift CardsFinancingBook Online

Terms & Conditions

Agreement Between User and IVolve Med Spa and IVolvemedspa.com

Welcome to IVolvemedspa.com. The ivolvemedspa.com website (the "Site") is comprised of various web pages operated by IVolve Med Spa ("IVolve"). ivolvemedspa.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of ivolvemedspa.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

IVolvemedspa.com is an E-Commerce Site

The purpose of this site is to provide information about the products and services that are provided by IVolve Spas. IVolve spas provides cosmetic, non-invasive and semi-invasive services including IV therapy, oxygen bar, skin care, body shaping with Perfect NEO, GLP-1 Medications and products.

Children Under Thirteen

IVolve does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use ivolvemedspa.com only with permission of a parent or guardian.

GLP-1 Medications

1. Medical Supervision & Disclaimer

All GLP-1 treatments offered by iVolve Med Spa are administered under the supervision of licensed medical professionals. These medications are prescribed only after a full medical assessment. This program is not intended to replace primary care or serve as a sole form of treatment for obesity or metabolic disorders.

Important: The use of GLP-1 medications may not be appropriate for all individuals. iVolve Med Spa reserves the right to decline treatment based on clinical discretion.

2. Eligibility and Patient Assessment

To begin any GLP-1 treatment, patients must:

  • Complete a medical intake form
  • Disclose full medical history
  • Complete any lab testing deemed necessary by our medical staff
  • Participate in a consultation with a licensed healthcare provider

Failure to provide accurate or complete information may result in refusal or discontinuation of treatment.

3. Informed Consent

All patients must sign a separate Informed Consent form acknowledging: understanding of potential side effects (e.g., nausea, vomiting, pancreatitis, thyroid tumors); acceptance of the off-label use of certain GLP-1 medications if applicable; and awareness of the program's limitations and the need for ongoing lifestyle support.

4. Off-Label Use Disclosure

Some GLP-1 medications may be prescribed for weight management purposes beyond their FDA-approved indications. Patients will be notified when this occurs, and by continuing treatment, the patient acknowledges and consents to such off-label use.

5. FDA & Compliance Statement

Our providers follow guidelines set by the U.S. Food and Drug Administration (FDA) for prescribing and administering GLP-1 medications. Learn more here:

https://www.fda.gov/news-events/press-announcements/fda-approves-new-medication-chronic-weight-management

All prescriptions are filled through licensed pharmacies, including compounding pharmacies where appropriate.

6. Payment & Refund Policy

  • Full payment is due before services are rendered or medications are dispensed.
  • No refunds will be issued for GLP-1 medication programs once treatment has started or medication has been shipped/picked up.
  • All cancellations or rescheduling must be made at least 24 hours in advance.

7. Limitation of Liability

By enrolling in the GLP-1 program, you agree to release iVolve Med Spa and its providers from liability for complications resulting from:

  • Failure to disclose medical history
  • Noncompliance with medical advice
  • Use of medication outside of prescribed instructions

8. Privacy & HIPAA

Your medical information is handled in compliance with HIPAA regulations. All patient data is securely stored and used solely for treatment, communication, and administrative purposes.

Cancellation/Refund Policy

We know that circumstances arise making it impossible to keep your scheduled appointment. We ask that you give us 24-hour notice when cancelling. Cancelling or rescheduling an appointment within 24 hours will result in a charge of 50% of the expected service.

Memberships are cancellable at any time, with the exception of any program which states that it requires a 3-month term. All Memberships are non-transferrable. See your Membership Agreement for further details.

Unopened products may be returned within 7 days of purchase. Clearance items may not be returned or exchanged.

Links to Third Party Sites/Third Party Services

ivolvemedspa.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of IVolve and IVolve is not responsible for the contents of any Linked Site.

Certain services made available via ivolvemedspa.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the ivolvemedspa.com domain, you hereby acknowledge and consent that IVolve may share such information and data with any third party with whom IVolve has a contractual relationship.

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use ivolvemedspa.com strictly in accordance with these terms of use.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of IVolve or its suppliers and protected by copyright and other laws.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site.

International Users

The Service is controlled, operated and administered by IVolve from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws.

Indemnification

You agree to indemnify, defend and hold harmless IVolve, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses relating to or arising out of your use of or inability to use the Site or services.

Class Action Waiver

Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted.

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS.

IVOLVE AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL IVolve AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES.

Termination/Access Restriction

IVolve reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and IVolve as a result of this agreement or use of the Site.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and IVolve with respect to the Site.

Changes To Terms

IVolve reserves the right, in its sole discretion, to change the Terms under which ivolvemedspa.com is offered. The most current version of the Terms will supersede all previous versions.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe.

IVolve Med Spa

Our sanctuary of beauty and wellness in the heart of Jacksonville, FL.

6100 Greenland Rd Ste 601 Jacksonville, FL 32258

904-560-2020

support@ivolvemedspa.com

Quick Links

Services

Hours of Operation

Tuesday - Saturday

10am - 6pm

Follow Us

© Copyright 2026 IVolve Med Spa. All rights reserved.

Home
Book Online
Memberships
Gift Cards
Financing
Blog
Weight Loss
Peptides & NAD+
Facial Treatments
Microneedling
Body Sculpting
Massage Therapy
IPL & Laser
Oxygen Therapy
Brow & Wax
Privacy Policy
Terms of Service
Accessibility