TERMS AND CONDITIONS

Welcome to ivolvemedspa.com. The ivolvemedspa.com website (the “Site”) is comprised of various web pages operated by IVolve Med Spa (“IVolve”). ivolvemedspa.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of ivolvemedspa.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

ivolvemedspa.com is an E-Commerce Site.

The purpose of this site is to provide information about the products and services that are provided by IVolve Spas. IVolve spas provides cosmetic, non-invasive and semi-invasive services including IV therapy, oxygen bar, skin care, body shaping with Perfect NEO, GLP-1 Medications and products.

IVolve does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use ivolvemedspa.com only with permission of a parent or guardian.

1. Medical Supervision & Disclaimer

All GLP-1 treatments offered by iVolve Med Spa are administered under the supervision of licensed medical professionals. These medications are prescribed only after a full medical assessment. This program is not intended to replace primary care or serve as a sole form of treatment for obesity or metabolic disorders.

Important: The use of GLP-1 medications may not be appropriate for all individuals. iVolve Med Spa reserves the right to decline treatment based on clinical discretion.

2. Eligibility and Patient Assessment

To begin any GLP-1 treatment, patients must:

• Complete a medical intake form
• Disclose full medical history
• Complete any lab testing deemed necessary by our medical staff
• Participate in a consultation with a licensed healthcare provider

Failure to provide accurate or complete information may result in refusal or discontinuation of treatment.

All patients must sign a separate Informed Consent form acknowledging:

• Understanding of potential side effects (e.g., nausea, vomiting, pancreatitis, thyroid tumors)
• Acceptance of the off-label use of certain GLP-1 medications if applicable
• Awareness of the program’s limitations and the need for ongoing lifestyle support

4. Off-Label Use Disclosure

Some GLP-1 medications may be prescribed for weight management purposes beyond their FDA-approved indications. Patients will be notified when this occurs, and by continuing treatment, the patient acknowledges and consents to such off-label use.

Our providers follow guidelines set by the U.S. Food and Drug Administration (FDA) for prescribing and administering GLP-1 medications. Learn more here:
https://www.fda.gov/news-events/press-announcements/fda-approves-new-medication-chronic-weight-management

All prescriptions are filled through licensed pharmacies, including compounding pharmacies where appropriate.

• Full payment is due before services are rendered or medications are dispensed.
• No refunds will be issued for GLP-1 medication programs once treatment has started or medication has been shipped/picked up.
• All cancellations or rescheduling must be made at least 24 hours in advance
  

By enrolling in the GLP-1 program, you agree to release iVolve Med Spa and its providers from liability for complications resulting from:

• Failure to disclose medical history
• Noncompliance with medical advice
• Use of medication outside of prescribed instructions

8. Privacy & HIPAA

Your medical information is handled in compliance with HIPAA regulations. All patient data is securely stored and used solely for treatment, communication, and administrative purposes.

We know that circumstances arise making it impossible to keep your scheduled appointment. We ask that you give us 24-hour notice when cancelling. 

Memberships may be cancelled when documentation is provided showing a client has moved more than 25 miles from an IVolve location, during the term of the membership. In all other situations, membership cancellation requests will be handled on a case by case basis. In consideration of discounts given, prior to cancellation all services purchased during the contract period will be reassessed at a non-discounted rate and any outstanding balances must be paid. Pre-paid services may be returned within 2 weeks of purchase. Initiated services are non-refundable, but may be exchanged for alternate treatment options. Memberships are non-cancellable and non-transferrable. Unopened products, with a receipt, may be returned within 30 days of purchase. Clearance items may not be returned or exchanged. Opened products may be exchanged within 30 days.

ivolvemedspa.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of IVolve and IVolve is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. IVolve is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by IVolve of the site or any association with its operators.

Certain services made available via ivolvemedspa.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the ivolvemedspa.com domain, you hereby acknowledge and consent that IVolve may share such information and data with any third party with whom IVolve has a contractual relationship to provide the requested product, service or functionality on behalf of ivolvemedspa.com users and customers.

You are granted a non-exclusive, non-transferable, revocable license to access and use ivolvemedspa.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to IVolve that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of IVolve or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. IVolve content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of IVolve and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of IVolve or our licensors except as expressly authorized by these Terms.

The Service is controlled, operated and administered by IVolve from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the IVolve Content accessed through ivolvemedspa.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

You agree to indemnify, defend and hold harmless IVolve, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. IVolve reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with IVolve in asserting any available defenses.

Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and IVolve agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. IVolve AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

IVOLVE AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. IVolve AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL IVolve AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF IVOLVE OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

IVolve reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Utah and you hereby consent to the exclusive jurisdiction and venue of courts in Utah in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and IVolve as a result of this agreement or use of the Site. IVolve's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of IVolve's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by IVolve with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and IVolve with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and IVolve with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

IVolve reserves the right, in its sole discretion, to change the Terms under which ivolvemedspa.com is offered. The most current version of the Terms will supersede all previous versions. IVolve encourages you to periodically review the Terms to stay informed of our updates.